Trade with fast, transparent execution and no worries about negative slippage
At MetaGold, trading orders are executed with advanced technical infrastructure, high-speed servers, and direct connections to liquidity providers to minimize the possibility of slippage. If, under observable market conditions, your order is executed with negative slippage, the price difference will be reviewed according to MetaGold rules and, if approved, returned to your trading account.
Trade with fast, transparent execution and no concerns about negative slippage
At MetaGold, trading orders are executed through advanced technical infrastructure, high-speed servers, and direct connectivity to liquidity providers to minimize the possibility of slippage as much as possible. If, under verifiable market conditions, your order is filled with negative slippage, the price difference will be reviewed in accordance with MetaGold’s rules and, if approved, credited back to your trading account.
Slippage occurs when a trader’s order is not executed at the exact price displayed at the time the order is placed. This difference usually happens when the market is moving rapidly or when there is not enough liquidity available to fill the order at the requested price.
At MetaGold, if your order is executed at a worse price than the first available price provided by the Liquidity Provider (LP) due to market execution conditions, this difference may be reviewed as negative slippage. MetaGold’s technical team reviews the requested price, the first price feed received from the LP, and the final execution price of the order. If the order meets the conditions of the guarantee, the price difference will be compensated in accordance with MetaGold’s rules.
The important point is that positive slippage remains in favor of the trader. This means that if your order is executed at a better price than the expected price, this profit or price advantage is retained for you, and MetaGold does not deduct it from your account.
However, not all price differences are considered slippage. If there is no verifiable price feed from the Liquidity Provider between the expected price and the final execution price of the order, this situation is considered a price gap and will not be covered by the Negative Slippage Compensation Guarantee.
In simple terms, MetaGold compensates negative slippage only when a verifiable market price exists and it is confirmed that the order was executed at a worse price than the available price.
To better understand the Negative Slippage Guarantee, the order side, the trader’s requested price, the first price received from the Liquidity Provider, and the final execution price must be compared with one another. If the price difference is against the trader and this difference can be verified based on the Liquidity Provider’s price feed, MetaGold will review it as negative slippage.
In the examples below, both Buy and Sell trades are shown to clarify that negative slippage is not limited to one market direction. It can be reviewed whenever order execution results in a worse outcome for the trader.
- You intend to open a Sell trade at 1.2000.
- The first price provided by the LP, or Liquidity Provider, is 1.2000.
- Your order is executed at 1.1997.
- The 3-pip difference is against you.
- This negative slippage occurred without any trading violation and is eligible for coverage under the guarantee.
- You intend to open a Buy trade at 1.1000.
- The first price provided by the LP, or Liquidity Provider, is 1.1000.
- Due to the speed of market movement or insufficient liquidity, your order is executed at 1.1003.
- The 3-pip difference is against you.
- This negative slippage occurred without any trading violation and is eligible for coverage under the guarantee.
At MetaGold, orders are executed through direct connectivity to liquidity providers, high-speed servers, and a Market Execution model; with no re-quotes, no price manipulation, and no human intervention.
If the negative slippage is confirmed, the difference amount will be credited to the client’s trading account. Otherwise, technical explanations with documents will be provided and full information will be provided to the client.
The MetaGold technical team checks the ask price, the first LP price feed, the order execution price, and market conditions at the time of the trade.
The client files a transaction review request through MetaGold support and provides the desired order information.
If negative slippage is confirmed, the price difference will be credited to the client’s trading account. Otherwise, a technical explanation with supporting evidence will be provided, and the full details will be shared with the client.
MetaGold’s technical team reviews the requested price, the first price feed received from the Liquidity Provider, the order execution price, and the market conditions at the time of the trade.
The client submits a trade review request through MetaGold Support and provides the details of the relevant order.
In conditions such as major news releases, sudden spikes in volatility, or reduced market liquidity, the likelihood of slippage increases. With its fast infrastructure and direct connectivity to liquidity, MetaGold strives to keep order execution as accurate, smooth, and predictable as possible.
This policy is designed based on full confidence in the speed, quality, and transparency of order execution at MetaGold. When orders are executed through a stable technical infrastructure, direct connectivity to liquidity, and a Market Execution model, offering such a guarantee becomes possible.
- Confidence in the quality of execution
- Transparency in pricing
- Commitment to a fair trading environment
- Confidence in execution quality
- Transparency in pricing
- Commitment to a fair trading environment
MetaGold’s goal is to create an experience where users know their orders are executed at real market prices, and if negative slippage occurs, the price difference will not be ignored.
What is negative slippage?
Negative slippage occurs when your order is executed at a worse price than the available price, and this difference is to your detriment.
Is negative slippage compensation automatic?
No. First, the order is reviewed by MetaGold’s technical unit, and if approved, the difference amount is returned to the user’s account.
What symbols does this guarantee include?
The negative slippage guarantee applies to all MetaGold trading symbols, provided that the necessary conditions for review and verification are met.
Is it active during news time?
Yes, this guarantee is also active during news; however, if the market movement is in the form of a price gap or there is no verifiable feed from the liquidity provider, it is not included in the guarantee.
When will the amount be returned to the user's account?
After review and approval by the technical unit, the negative slippage amount is immediately returned to the user’s account.
Do all accounts include this guarantee?
Yes, all MetaGold trading accounts include a negative slippage guarantee.
